Helga Forster House Aged Living

Contact us to check for vacancies.

Supported Living at Helga Forster House

Helga Forster House is a group residence at Christophorus House for aged people who, because of frailty or disability are unable to stay in their own homes and need some daily help. Our supported living facilities provide a comfortable, secure and homelike environment and give residents the opportunity to maintain their independence.

Residents have their own bed sitting room with en-suite bathroom, area for tea making, built-in furniture and emergency call buttons. There are community rooms and lounges. Meals are served in a central dining room.

The Hostel Manager or a relief assistant is on call 24 hours a day, seven days a week.

Christophorus House was designed for senior aged men and women. A comfortable, secure, home-like environment is provided to give residents the opportunity to combine comfort with freedom from worry and to maintain, to as large a degree as possible, their independence.

We are conveniently located on Peats Ferry Road, north of Hornsby shopping centre. The village enjoys a pleasant, spacious parkland setting within a quiet residential neighbourhood. Public transport by regular bus service is available outside the entrance to the Village with a regular bus service connecting to Hornsby, Asquith and beyond. Train services to the Sydney Metropolitan Region and beyond are available at Hornsby Station.

All residential rooms are provided at ground floor level and an easily accessible first floor via an elevator.

There are currently some living places available at Helga Forster House.

We welcome your Expression of Interest for you or your loved one.

Supported Living Room Amenities

CHRV has a main lounge with an adjoining sun room (which is able to be closed off) and a dining area; all together they make a large setting for family community functions. There are also sitting room areas downstairs and upstairs. The upstairs sitting room has computer and internet access. There is a lift for access to the top floor. Foxtel is available in the downstairs lounge room.

There are beautiful garden settings and outdoor sitting areas.

Each room is unique in design (no two rooms are alike). There is an air-conditioner, a wall water heating system, and television antenna outlet. Rooms on the top floor have fans as well. All rooms have a bar fridge and tea making facilities.

Rooms are maintained in good condition. Some rooms have larger ensuites but smaller main areas and some rooms have smaller ensuites and larger main areas. Each room has a door to an outside balcony area. There is a small bar fridge and tea making facility area in each room. Each room is unique in ceiling design and aspect augmenting the residents individuality.

CHRV is a small facility with 24 beds adding to the homely atmosphere of the resident community.

Pricing and Information

Room Amenities

Hostel Rooms – each room contains:

  • Ensuite (shower, toilet and basin)
  • Tea making area
  • Central heating
  • Wardrobe
  • Points for TV and telephone
  • Grab rails
  • Emergency Call buttons (in units and in ensuites) and pendant
  • Light fittings and ample power outlets
  • Security door and fly screens
  • Ceiling fan
  • Airconditioner

Residents supply all their personal items and are requested to have a labelled laundry basket.


These are provided by the Service but residents are reminded it is their responsibility to regularly defrost and clean the fridge and to ensure stored food is maintained in a fresh, hygienic condition.

Facility Amenities

Emergency Call System

Emergency call buttons are situated in all rooms, in toilets and bathrooms. Your call for assistance is registered on a panel located in the foyer of the Hostel. The Emergency Call Buzzer System is always switched on in the Hostel.

Vital Call

This security system is located on the five main Exit Doors. A panel board is set by staff for either day or night mode. During the day, it can only be activated by a transmitter worn by an individual. At night, it will be activated if an individual opens the door. It becomes a security system for all residents and staff. Note that residents are requested to lock their security doors at night so total security is achieved. Staff is responsible for setting and resetting the system.


in the interests of fire safety, smoking is prohibited in the resident’s room. Christophorus House is a smoke-free building. Smoking is not permitted anywhere within the Hostel and this also includes on the fire stairs or on the Hostel Bus. Only designated outdoor areas are to be used: in the courtyard, balconies and side garden of the Hostel. If the fire alarms are triggered by cigarette smoke, the attending fire brigade is likely to charge you for a false alarm. Please advise visitors of this risk.

Ceiling Smoke Sensors

Christophorus House has a modern fire detection system based on smoke detection sensors on the ceilings throughout the building. Sensors are located in every resident’s room and are very sensitive.


Residents are issued with a key to their room.

Electrical Appliances

In the interests of the safety of all Christophorus House residents, controls are placed on the type of electrical appliances which may be used. Residents should ensure that items are in good working condition. Double adaptors and extension cords are not permitted. With televisions, radios, record or cassette players etc, residents are asked to ensure that the volume is not sufficient to disturb others. If necessary, personal headphones or earplugs could be used.

New residents should take electrical equipment to an electrician for safety checking and tagging, prior to admission, unless it is bought new and still in its packaging. Re-tagging of all electrical appliances is undertaken annually.

Lounge Room

Lounge/sitting and recreation room facilities are provided throughout the building for the enjoyment of residents and their guests.

Heating / Air-Conditioning

Central heating is provided.

During the winter months, heating is available 24 hours per day. During the autumn and spring seasons, heating is time-clock controlled and is generally available between the hours of 5am to 10am and 4pm to 10pm. Every room has its own heater. There is also a reverse cycle air-conditioner in every room.

Chair Lifts

Christophorus House has been fitted with manually operated chair lifts at each end of the building to provide access to and from the upper floor level for persons who find the stairs difficult to manage.



Therapies such as foot bath with leg massage weekly; a wide range of activities including bus outings; exercise groups, bingo/hoy; indoor golf and craft. All special days are celebrated as per religious festivals, Melbourne Cup Day and St Patricks Day to name a few. Special events such as Carols by Candlelight, entertainers, visitors who give talks, weekly talks on various themes, armchair travel, happy hour and other such activities.


Residents’ rooms are cleaned weekly. Additional cleaning of any room may be arranged with the Hostel Manager should this be considered necessary.

Care Services

The following personal assistance services, including individual attention, individual supervision and physical assistance, on an identified and assessed need basis are available, such as:

  • assistance with bathing, showering or personal hygiene;
  • assistance with dressing, undressing, or grooming, including the fitting of artificial limbs and other personal mobility aids and sensory communication aids;
  • assistance with eating and drinking;
  • assistance with transfers, including collecting and positioning of a walking aid or wheelchair;
  • assistance with mobility, including the use of mobility aids;
  • toileting;
  • assistance with maintaining continence and managing incontinence;
  • provision of special diet for medical or personal reasons;
  • assistance with rehabilitation exercises and therapy treatments;
  • assistance with treatments or procedures and supervision of medications.

Please refer to the Medication Policy included with this Handbook. Individual attention and support because of recurrent confusion including dementia and other cognitive impairments and behavioral disorders.

Laundry Service

Residents’ laundry is done on a weekly roster or sooner as required. All clothing is to be labelled prior to entry, preferably with printed and sewn name tags.


Staff are employed to undertake minor items of repair and maintenance.


A podiatrist will visit Christophorus House when required. Appointments can be made by notifying the personal carer on duty at a cost to you.


A hairdresser and manicurist visit Christophorus House. Appointments can be made by notifying the personal carer on duty at a cost to you.


The support provided to residents is as unobtrusive as possible. Residents are encouraged to do as much for themselves as they possibly can.


We at Christophorus House are aware that you need to have a complete overview on all the financial and legal implications of you moving in with us.

Below you will find all necessary information regarding pricing.

Feel free to contact us at any time for a personal meeting and a more detailed discussion.

New Arrangements For Hostel (From 1st July 2014)

Under the Aged Care (Living Longer Living Better) Act 2013, the way the industry accommodation is to be paid for has changed. From 1st July 2014, residents can choose to pay for their accommodation by a refundable deposit, a daily payment, or a combination of both.

A refundable deposit is paid as a lump sum amount. A daily payment accrues daily and is paid periodically, for example monthly. A combination payment includes both a partial lump sum and daily payments.

CHRV (along with all aged care facilities in the industry) has had to increase its ‘Refundable Accommodation Deposit’ (RAD), from the current $300,000 to $495,000 due to lost retention revenue as a result of the new legislated aged care reforms.

Hence the current maximum Refundable Accommodation Deposit (RAD) is $495,000 but subject to an asset test with the possibility of a lower priced bond.

If paying solely by way of a Daily Accommodation Payment (DAP) the daily rate would be $80.82, (annual $30,167) (calculated as 5.76% on the $495,000).

Please Note: the Accommodation component of cost to enter and aged care facility should NOT be confused with the ‘Residential Fee’ component (as calculated by the Dept. Social Services), which pays for food and services and is usually approx 85% of the pension with a means tested fee applied if applicable.

A combination RAD and DAP results in a situation such as the following example:

Incoming resident pays a RAD of $355,000, leaving an outstanding RAD of $140,000 ( $495,000 less $355,000 ). The payment of the DAP in the first month (say July) would be $708.66 ( $22.86 x 31 days ). The following table shows the position for each of the next 12 months.

Health & Medical

Assessment on Entry

Each prospective resident is required to obtain a report from their Medical Practitioner on the form which is supplied by Christophorus House. It is principally on this information that a profile is drawn to support the need for Hostel care, giving authority to be accepted as a resident. All Hostel Care Assessments are performed by an accredited Aged Care Assessment Team attached to the Area Health Service.

This assessment is independent of Christophorus House.

All prospective incoming residents must be assessed as needing hostel care in order to satisfy the requirements of the Commonwealth Department of Health & Ageing. All medical reports retained by Christophorus House are classified as confidential and are kept secured. Upon request, arrangements will be made for any resident to have access to their own personal/medical information file.

Medical Attention During Residency

Any accident, injury or sudden illness should be reported (phone call, personal contact or emergency button) as soon as possible to the Hostel Manager or relief assistant on duty. In the event of injury or illness, medical assistance may be engaged and, if considered necessary, arrangements may be made for relocation to hospital at the Resident’s expense.

Residents are encouraged to retain their personal preference of Medical Practitioner.

Assessment During Residency

If more personal care and/or nursing becomes necessary, the resident may be assessed by an independent Government appointed assessment authority as needing nursing home care. There are a number of highly reputable nursing homes situated in the Hornsby Shire and management will assist you and your family in the transition process.

Entry to nursing homes cannot, however, be guaranteed. A further assessment process is to be undertaken to verify eligibility for admission and you should be aware that current Commonwealth Government policy guidelines require places to subsidized nursing home to be allocated on an “as needs” basis.


Christophorus House has been fitted with a lift at the end of the building to provide access to and from the upper floor level for persons who find the stairs difficult to manage.


ILU Clients are able to enter the residential aged care facility, Helga Foster House whether or not they have the ability to pay the bond.

If a person who is in an independent living unit (ILU / Self Care), intends to go into the Residential Aged Care Facility (RACF), CHRV policy is that a member of the community will always have access to a room, even if after undertaking the assets test, there are insufficient funds to meet the current price of entry into the RACF. For example, someone who came to the Village 20 years ago (and there are some) and paid $140,000 at the time for their bond, now the bond being at $105,000 (after retentions) will still have access to the RACF which currently is at an entry bond of $495,000 even if the bond from the ILU is all that they have. The incoming bond for the RACF would be set at $105,000. CHRV believes that it is the only retirement village in Australia that offers this retirement life capability. It gives residents Self Care peace of mind that when higher levels of services are needed, money will not be an object in staying at CHRV in order to receive the care they need.

Residents’ Rights, Obligations And Responsibilities

Each resident has a right to:

  • Courtesy
  • Dignity
  • Privacy and security
  • Be consulted (through meetings of residents)
  • Have his/her wishes respected
  • Maintain a sense of worth

To achieve these rights, it is necessary to have a number of rules and regulations. The rules of living at Christophorus House are designed to ensure that the residents enjoy the quiet comfort of living in a community setting and in the secure knowledge that caring staff are available to assist in the event of personal crisis. Any changes in rules and regulations may only be made in consultation with the residents.

Room Tours

Hostel Room Tour

Past Activities Sampler

Senior Living with Heart

Raising the Standard of Senior Care